Questions, answered

Is Pooled free to use?

Yes. Pooled is free to download and use, with or without an account, and nothing you record is ever locked. Pooled Pro is an optional subscription through Google Play: US$4.99 a month or US$34.99 a year in the United States, CA$6.99 or CA$47.99 in Canada, and BDT 199 or BDT 1,490 in Bangladesh, with a 7-day free trial for new subscribers. Today every feature is open to everyone: Pro raises the number of new entries your account uploads to the cloud each day from 50 to 200 (anything past that is saved on your phone and uploads the next day), and adds a PRO badge. When the free plan's limits start, Pro also lifts the limits on spaces, members, wallets and categories, and includes export, app lock, all the widgets and more themes. The first 100 accounts made from 11 October 2026, 04:33 UTC, that confirm their email address get 6 months of Pro free and an OG badge, in the order they confirm.

Where can I get Pooled?

On Google Play, for Android 7.0 and above, in the United States, Canada and Bangladesh. We plan to add more countries. Send us a Pooled news please email and we will tell you when yours is added.

How do I cancel Pro?

In the Google Play app: tap your profile picture, then Payments & subscriptions, then Subscriptions, then Pooled. Or open your Google Play subscriptions. Pooled's own subscription screen links straight there. Cancel during the free trial and you are not charged. Otherwise Pro stays until the end of the period you paid for, and nothing you recorded is deleted. Deleting your Pooled account does not cancel the subscription, so cancel it first.

Can I switch between monthly and yearly?

Yes, on the subscription screen in the app. The switch happens straight away and keeps your billing date: the new plan's price is first charged on your next billing date, so you are never charged twice for the same period.

I changed phones. How do I get Pro back?

Pro belongs to your Pooled account, not to the phone. Sign in to the same account and it comes back; if it does not, tap Restore purchases on the Pro screen. Refunds are handled by Google Play under its refund policy. If Google Play cannot help, email us.

Do I need to connect a bank?

No. Pooled never asks for bank logins and has no connection to any bank. You add each expense by hand in a few taps, so setup takes a minute and your accounts stay untouched.

Where is my data stored?

On your phone, encrypted, and that is the only copy unless you make an account. With no account, nothing you record ever leaves the device. The app does make one small check with Google when it opens, to confirm your version is still supported; it carries nothing about you or your money. With an account, Google also runs the sign-in, the cloud copy and notifications. If you buy Pro, RevenueCat checks the purchase for us; it never sees your ledger.

What happens if I make an account?

Signing in uploads the ledger you already had (entries, wallets, categories, budgets, lists, money lent and borrowed, and receipt photos) and keeps it in sync from then on. There is no partial sync. The cloud copy is protected by Google's security rather than encrypted by us, so it is not end-to-end encrypted, and a page that said otherwise would be lying to you.

How do shared spaces work?

A shared space is a group for money you handle together, like a flat or a trip. Invite people with a six-character code, and every entry anyone adds updates the balances the whole group can see.

What notifications does Pooled send?

Only about your shared spaces, and only if you allow them: when someone asks to join a space you own, when another member adds expenses (one notification for everything they add in a few minutes), and when someone records a payment to you. Each one is titled with the space's name and says who did what, the categories and the amount. It never includes a note or a photo, and it shows no amount while your app lock is on. Turn them off for one space with the Notifications switch in its Members sheet, or in your phone's settings.

How are the balances worked out?

A member's balance is the payments recorded to them, less the payments they made back, less what they spent from the space. Nothing is stored as a running total: every figure is recalculated from the entries, so it can always be traced back to the records that produced it.

Does Pooled split a bill between people?

No, and we would rather say so plainly. An entry belongs to one person. Pooled tracks what each member put in, took out and spent, and shows you where everyone stands. It does not divide a restaurant bill into shares for you. The keypad has a calculator in it if you want to do the division yourself.

Can I set budgets for my categories?

Give any category a monthly limit and Pooled counts down as you add entries. A progress bar in the app and the home-screen widget both show how much is left, and flag it once you go over.

Can I track money I lent or borrowed?

Yes. Record what you lent or borrowed and who it involves, then log part repayments as they come in until the balance reaches zero. These records stay out of your income and expense totals, so a debt between friends never skews your spending.

Can I export to CSV and PDF?

Yes. Export is open to everyone today, and becomes part of Pro when the free plan's limits start. Export any date range as a CSV for your spreadsheet, or a PDF listing your entries with category and payment-method breakdowns. Both open your phone's share sheet, so you choose where the file goes; nothing is uploaded by Pooled.

How do I lock the app?

Open App lock from the ☰ menu and set a PIN or a password; your fingerprint can unlock it too. Pooled asks for it when you come back to the app, so balances stay hidden on a phone other people pick up. App lock is open to everyone today. When the free plan's limits start, setting one up becomes part of Pro, and a lock you already set up keeps working.

How do I delete my data?

In the app, open the menu and choose Delete account. It erases your account and your personal records from the cloud, deletes the photos in your personal wallets and your profile picture, and wipes the phone. If you cannot get into the app, email support@sunnyorbitapps.com from your account's address with the subject “Delete my Pooled account” and we will do it within 30 days. Records and photos you added to a shared space stay for its other members. The Delete your Pooled account page lists exactly what goes and what stays.

Deleting a single entry marks it deleted rather than removing it outright. The privacy policy explains what that means.