We aim to reply within a working day
Talk to the people who build it.
No ticket numbers and no chatbot. Your message goes straight to the people who make the apps, and a person writes the reply.
Send us a message
Or email us directly
One address for everything. A subject line helps it reach the right pile.
- Help with Pooled support@sunnyorbitapps.com Subject: Help with Pooled
- Privacy & data requests support@sunnyorbitapps.com Subject: Privacy request
- Press support@sunnyorbitapps.com Subject: Press
- Anything else support@sunnyorbitapps.com Subject: whatever fits
What happens next
- A person reads it Not a bot. We aim to reply within a working day.
- You get a reply, not a receipt No “we have received your ticket” emails.
- Ideas get read We cannot build everything, but every idea is read, and the repeated ones shape what comes next.
The studio
SunnyOrbit is a trading name of Moiasun LLC, a Delaware limited liability company.
16192 Coastal Highway, Lewes, DE 19958, United States
We work remotely; email is the fastest way to reach us.
Before you write
Questions we get a lot
If your question is here, the answer is the same one we would email you. If it is not, please do write.
- Do you have a phone number?
- No. We are a small studio and could not staff a phone line properly, so we put that time into answering email well instead.
- I found a bug. What do you need?
- Your phone model, your Android version, the app version (Android shows it under Settings, Apps, Pooled) and what you expected to happen. A screenshot or screen recording helps a lot.
- Can I ask for a feature?
- Yes, and it genuinely helps. We do not build everything we are asked for, but every request gets read and the repeated ones shape what we do next.
- Do you take client work?
- Not currently. We are focused on building our own apps.
- Where is my Pooled data kept?
- Without an account, only on your phone, encrypted. If you make an account, a copy is also held by Google Firebase so it can sync; see the Pooled privacy policy. To remove it, follow the steps to delete your account and data.
- Are you hiring?
- Not at the moment. If that changes, we will say so on this site. You are welcome to write anyway.